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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
New Fido account holder
First time Fido plan member and a very bad beginning. Purchased a new phone at Costco with two new phone plans and was told that I would receive my contract from Fido via email - well nothing arrived that day or the next day. Drove to a closer Costco...
Current Balance vs Actual Bill statement
What is the difference between Current balance and my actual total in my bill statement? Why is my "current balance" in the Fido app showing $78 but my actual bill statement total is $235? What does the current balance mean?
Resolved! Reporting MMS to 7726 fails. What works?
Spam SMS can be forwarded to 7726 and Fido does whatever they do to prevent spam. Attempting to forward spam MMS to 7726 fails. What is the correct way to report and suppress spam MMS? Thanks!
Resolved! Data blocking
I have a phone for my ex in my name that he uses. I am worried about his data usage. When he approaches his data limit for the month, am I able to call Fido and have them block the data to the phone?
Data roaming
Thank you for charging data roaming fees, after your company probably paid apple to automatically turn that feature on. you allowed my bill to hit $800 plus while I was in the middle of no where with phone service that wouldn't even save my life. som...
