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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24064 Views
  • 0 replies
  • 8 likes

Resolved! Fido Roam Charges when Roaming Data is OFF!

Hi guys,I am another victim of these Fido Roam Charges while I was in Mexico from Jan 10 to Jan 18. I was conscious about turning off my Cellular Data as well as ensuring the Roaming Data is also off on my phone prior to boarding the flight to Mexico...

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hk13456 by I'm a contributor level 1
  • 50665 Views
  • 85 replies
  • 14 likes

Didn't receive SIM cards after exclusive winback offer

I received an EXCLUSIVE OFFER from WIN BACK team to bring lines **********and ********** back to FIDO from virgin and gave me a decent offer which I accepted. I was told that I will receive the sim cards in mail within 4 bussness days but it has been...

somnath by I'm a participant level 2
  • 823 Views
  • 2 replies
  • 0 likes

misleading and ridiculous crazy charge

local call shows unlimited and that never charged any extra cost. international call shows unlimited BUT it charged me $143 for 82 minutes?! if you charge for a long distance call why do you show unlimited use? That is obviously MISLEADING!!! If you ...

alexc2 by I'm a participant level 2
  • 709 Views
  • 2 replies
  • 0 likes