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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by • Community Manager (Retired)
  • 24141 Views
  • 0 replies
  • 8 likes

Resolved! Suspended account

Please I am a refugee. My Fido Account has been suspended. I am a refugee my money has not yet drop .please immediately my money drop I will make full payment please.

2e by • I'm a participant level 1
  • 1026 Views
  • 1 replies
  • 0 likes

Resolved! Account Cancellation from Abroad

Hey Fido, i am a Fido user and i want to cancel my current Fido account as i have left Canada for good and am abroad and i am unable to cancel my account via calling customer support services. And I also need to pay a bill of 435 cad and my credit ca...

Adithya27 by • I'm a participant level 1
  • 1017 Views
  • 1 replies
  • 1 likes

Resolved! Over charge on my account

Hello, I was charged for the Canada-wide calling 2 times, while I have a Canada-wide unlimited calling plan. I have been complaining for around 1.2 months and they (the customer support team and tech team ) created 7-9 tickets about the issue and tol...

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