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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Incoming US calls on Canadian plan.
I have an unlimited Canadian wide plan.Do I get charged for the incoming US calls?
iqaluit service
HelloI will be going to work in Iqaluit from July to Oct, then head to ontario for 2 weeks, then work again in Iqaluit until Dec.As far as I know, I could only use fido-EXT in Iqaluit. I have done some researches and there are some restricitions of u...
Resolved! Winback call
Hi, I transfered over to a different provider a few days ago and received and email from Fido with regards to someone reaching out to me. I received two calls today from Fido winback team and for some reason every time I answer the call it hangs up. ...
Resolved! Unusual Data Usage on my cell phone
Hello, I've been a Fido customer for over 10 years. I have a 6GB plan, which I have not gone over until last month. I got a message saying I'd gone over my limit.The strange part about it is that I use the same apps each day - Google Maps, Email, T...
Resolved! FIDO ACCOUNT LINKED TO WRONG PERSON; identity theft; Fraud
Hello FIDO,Recently I received a debt letter from MetCredit, they told me I have some debt with FIDO, ask me to pay for the bill to FIDO. I feel very strange that I did not have any business with FIDO during that period(2017-2021 AUG 20). In addition...
