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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23547 Views
  • 0 replies
  • 8 likes

Resolved! Is it possible to obtain a new esim?

Hello.I recently changed my phone and i'm trying to register the esim. However,it seems that the existing esim is not working. Is it possible to ontain a new esim?

NariYoon by I'm a participant level 1
  • 403 Views
  • 1 replies
  • 0 likes

Setup fee not waived

In Sept I joined Fido and although I signed up by myself online (in order to avoid the setup fee), I was charged the 60$ on my 1st bill. I called to get it fixed and was told that I had to go to a Fido store to get it fixed. When I went to a Fido sto...

Margoni by I'm a participant level 1
  • 138 Views
  • 1 replies
  • 0 likes