General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png
FidoStephen by Community Manager (Retired)
  • 24064 Views
  • 0 replies
  • 8 likes

Complaint for unresolved issue after 50 minutes

I'd like to file a complaint against Harsha from PEI. I reached them at 1212 June 15 2024. They wasted 50 minutes of my time asking questions and then after they said they would resolve the billing charge, they stopped responding. No response for twe...

Kg12 by I'm a participant level 2
  • 925 Views
  • 3 replies
  • 0 likes

Resolved! Overused international minutes

my name is robanpreet singh. I am a fido user and i got $562 bill for a month and when i check it was due to overuse of international calling and i was unaware of it and do not get any message so i want to say that i am unable to pay this much of bil...

Robanpreet by I'm a participant level 3
  • 1292 Views
  • 1 replies
  • 0 likes

FIDO's Scam team: Winback department

I would like to share my recent experience with Fido, which has left me incredibly disappointed and frustrated. Having been a loyal Fido customer for the past 3.5 years, I recently decided to switch to another service provider due to issues with Fido...

mukh1994 by I'm a participant level 3
  • 1668 Views
  • 2 replies
  • 0 likes

Lost my SIM card abroad and need an eSIM

Hi Team,I am in Europe and have lost my SIM. I would not be able to come to Canada right now or in the near future. However, I need to access my number urgently since I am unable to file my taxes owing to lack of OTP.Is there a way I can connect with...

utkgoyal82 by I'm a participant level 1
  • 928 Views
  • 2 replies
  • 0 likes