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Our place for general support posts about Fido.
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Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24064 Views
  • 0 replies
  • 8 likes

Huge fido bill

I am a fido user and i have plan of fido with 1000 international calling minutes and i used only 275 from them but still i got charges for them which was 452 dollars . Please help me

Robanpreet by I'm a participant level 3
  • 501 Views
  • 1 replies
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Resolved! Upgrade on cell vs laptop

Hello folks,I am trying to upgrade my cellphone from a Samsung Galaxy S9+ to a Google Pixel 8 Pro.The issues I am having are:- when I try the upgrade via My Account app on my Samsung, I am offered the option of doing a trade-in (good - that's what I ...

Citius by I'm a participant level 2
  • 775 Views
  • 1 replies
  • 0 likes

Regarding the port of my phone number to fido

First of all thank you so much for telling me that fido is the **bleep** tele com of canada. second I have added a new line to port my phone number to fido. Its been more than a week my phone number is not migrated and the irony is fido has already s...