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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23723 Views
  • 0 replies
  • 8 likes

Banco Scam: Fraud

I received a bill that was $116 too high because of a scam with third party billing using "Banco" I went from  Calgary to some regular number and somewhere else but I feel I was not believed for this fraud that indicated I was palying games on my pho...

CarolLynn by I'm a participant level 1
  • 652 Views
  • 1 replies
  • 0 likes

Resolved! $150 Amazon Gift Card in 30 days, 6/7/8/11wks???

Hello, I've signup for Fido internet on Sept 6 during a promo with $150 amazon gift. Initially the gift card was supossed to arrive in 30 days, upon follow up, I was told I should receive a link within 6 wks from registration. 6 wks passed...no card/...

Damian72 by I'm a participant level 3
  • 39564 Views
  • 128 replies
  • 0 likes

Win back scam??

I was contacted by the Fido Winback team on Feb 08/2021. They offered me a plan which I agreed to, gave the lady my personal details including my credit card numbers. To date I have not received the phone or anything from fido. I've contacted fido 15...

Clemy by I'm a participant level 2
  • 955 Views
  • 1 replies
  • 0 likes

Billing

I have been with fido for years and they have treated me like **bleep**. Charge me unnecessary money with my phone when I didn't do anything. They have been charging me like crazy, wont let me pay my phone plan until I pay hundreds of dollars due to ...

cynceexo by I'm a participant level 2
  • 1308 Views
  • 5 replies
  • 0 likes