Did not get call back from Winback team member

Did not get call back from Winback team member

Did not get call back from Winback team member

mitfer
I'm a Participant Level 3

Did not get call back from Winback team member

I was looking for new plan and phone and I phoned for it, got someone from winback team on Jun 29, 2021 at 8:26 pm. My call lasted for 22 minutes and got disconnected somehow while the guy from winback was about to initiate porting my number. I phoned back on jun 30th, and after that too.After many trasfers between  reps, I was informed I will get phone call in 48 hours max and did not get call back. Everytime I call, I get a different response from everyone. I dont know what else I can do now as there is no help. If anyone can help me with this, kindly let me as its disappointing when I need to change my service provider asap.  

5 REPLIES 5
FidoFaiza
Moderator

Hi @mitfer

 

Please respond to our last message sent to you via PM here on Community. 

 

Thanks. 



mitfer
I'm a Participant Level 3

@FidoFaiza Hello, I replied via PM as requested. Thanks 

We've replied to your PM @mitfer. Smiley



mitfer
I'm a Participant Level 3

Hello,

 

I replied to 

 

Hey @mitfer

Replied to your PM.

 

Talk to you soon.