After switching to Koodo a couple of days ago I've received a couple of calls from Fido today but as soon as I pick up, the call disconnects.
I called into customer support but they do not see any notes on my file.
Any chance I could get some assistance from anybody around here? I would be interested in returning to Fido with a good deal if possible.
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Welcome to the community!
The Fido winback is unrelated to customer service they would not know anything, the calls dropping when answered seems to be a common issue with the company handling it, you will have to wait for them to call back.
I would also suggest to be prepared to make a decision at that time as that department only does outbound calls you will not be able to call them back and getting them to call you back is no guarantee.