General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png
FidoStephen by Community Manager (Retired)
  • 23769 Views
  • 0 replies
  • 8 likes

Some SMS text not received

I do not receive SMS text verification code from an international company. I get other SMS texts from Canadian and even from the Netherlands. Hence I beieve it may be an intercarrier text messaging issue as I worked as a telecom engineer. Customer Se...

dwadke by I'm a participant level 1
  • 619 Views
  • 1 replies
  • 0 likes

Delayed texts

Texts are delayed by hours.   Rebooted & deleted messages.   Still having issue.

LAX527 by I'm a contributor level 1
  • 3314 Views
  • 12 replies
  • 0 likes

Resolved! iPhone Visual Voicemail

I've had iPhones for years with Fido and have iPhone Value Pack on my lines (includes iPhone Visual Voicemail). Recently I noticed that I am unable to check or change greeting from my iPhone Voicemail phone app (Phone app - Voicemail - Greeting on to...

Rob76 by I'm a contributor level 1
  • 9094 Views
  • 15 replies
  • 0 likes

Resolved! Brightstar Scam

You pay $13 a month for this.  Your reps routinely tell people the deductible is $150 (it's more).  They can't tell you what the actual cost will be when you want to make a claim yet they sell the protection.  When you pay the deductible it doesn't s...

Tristram666 by I'm a participant level 2
  • 2021 Views
  • 4 replies
  • 0 likes