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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Unresolved billing issues
For the past few month I had nothing but issues with Fido billing. The company does not honor the promotions and charges the full price of the phone and the 45$ for account changes. I have 5 lines with Fido for decades now, and I have ordered 3 phone...
5 Extra Hours of Data option disappeared?
Hey everyone! I recently changed my phone number through the Fido website and now the option for 5 Extra Hours of Data no longer appears on the app. I also checked the "MORE" menu, but the option is missing there as well. Has anyone else experienced ...
Fido Live Chat
I have never been more frustrated, it's probably a good thing I am unable to contact someone about the internet because it wouldn't go very well for them, but I've been trying all morning to contact fido support through the live chat, I try clicking ...
Wrong billing amount
Hi, I was charged for roaming while I'm 100% sure I wasn't using it. It just looks like they copied my previous month bill. How can I have my invoice corrected so I don't have to pay extra 200$ that I never spent?
Resolved! Samsung S7 unlocked Sprint phone no mms
Hello I have a Samsung S7 unlocked Sprint cell phone on the FIDO networkI can make phone calls and receive text messages.The data works fine with google, FB, etc..I have put in the APN's as suggested by the various FIDO boards But I cannot send or r...
