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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Poor Customer Service
Is there an email or number to call to report poor customer service? I had a terrible experience at the Fido kiosk at the Cataraqui Town Centre. I left and purchased a new phone elsewhere. Is it even worth my time reporting the incident? I'm not sur...
PHONE NOT WORKING AFTER CHANGING MY NUMBER
I Just change my phone number on Fido webpage. I received the SMS confirming the new number, but after that I am not able to make any call or receive SMS, even the 611 is not working. On Fido webpage my balance is showing 0 even though I had some val...
Fido error 69
This message appearing after attempting to send sms message...How do I remedy this?
The wrong iphone is on the way
Is on the way iphone 11 pro max 64 space grey but i ordered iphone pto max 256 midnight green. I will return it, what the better way to receive the correct phone?
Conflicting information on shipping of phone upgrade
Upgrade phone online on Tuesday August 3nd Recieved a canned email on Wednesday August 4says "Congrats on the new phone" Did a online chat with a csr on Friday 13th asking when it will ship, as I didn'y receive a tracking number. CSR said phone was a...
