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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
On WiFi but using my data
So I'm at home having a Facebook call using my WiFi, and I get a message saying that I have used 75% of my data for the month, I immediately check and it's says I'm using Fido WiFi! I go on to my account to check and yep I have 27 days in my cycle bu...
FIDO FAKE BILL $500
Do not pay any FIDO fake bills. I have a similar problem they made two months fake bill $500; regular two months bill is $105; Terrible customer service. But I am not going to pay $500 fake bill. When they correct my bill to $105 then I will pay $105
Resolved! Changing number from Quebec to Ontario
I presently have a Montreal number but I want to switch to an Ontario number. It is only free if I do it online but it won't let me since I have a Quebec plan. If I switch to an Ontario plan, will it affect my contract and also will I still have to p...
Fido/Rogers Winback
Hello ,i got a call from winback team on 8th june.i was with fido for three years but I switched so i got a call .Winback guy offered me plans for both Fido and rogers but i selected Rogers as i got more credit .He set up my account with Rogers ,did...
Loosing a loyal customer for 10 years due to Worse Customer Service
I been with Fido for 8-10 years, I've considered myself as loyal customer with 3 lines on my account, but FIDO doesn't care. Yesterday (June 5) I called to upgrade my 2 lines, but honestly speking I was asking If they still have any promotion or of...
