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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Removing add-on value pack
Hello,I would like to remove my Value Pack add on.
Useless long-distance voucher
I don't have a long-distance plan, so I bought a Fido voucher. There's a pin number, but no number to call to enter it. After hours of searching the Fido site and getting frustrating non-answers from customer "service", I've gotten nowhere. Customer ...
Resolved! Wrong Billing 3rd time for a phone suspended.
I have 3 phones from Fido. I suspended two lines for 6 months and agreed to pay the suspension fee which is 7 dollar per month.Every month (this is the 3rd time) Fido is showing the phone is suspended but charging me $84.38 regardless. As soon as tu...
Resolved! change plan when finance device
Hello, I have financed a device with fido which provided a $10 monthly credit for 24mo and a $6.46 Payment program credit. I received an offer on my dashboard for a 10GB, $40 Data, Talk & Text plan which is cheaper than my current phone plan. I have...
Phone got stolen the next day
So I bought a new iphone XR from FIdo. I thought of researching about the gaurantee about the phone before I take it as I heard it can be done withing first 2 months. Although the next day itself my phone got stolen. When i asked the fido store they ...
