General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png
FidoStephen by Community Manager (Retired)
  • 24125 Views
  • 0 replies
  • 8 likes

winback offer without confirmation email

got a winback offer on jun22 and the guy told me i could get the offer either fido or rogers, so i picked the rogers, never heard anything till now, contact the customer service several times, always told me that my order was not proceed. what should...

ivantse by I'm a participant level 2
  • 1942 Views
  • 3 replies
  • 0 likes

Promotion

I bought a pixel 4a with $200 credit promotion three months ago. Every time that i ask for my credit they keep telling me: next cycle bill. Are all promotions and contest from Fido fake?

mario05 by I'm a participant level 3
  • 1333 Views
  • 2 replies
  • 1 likes

Service charge of 45$ ?

Hi when I purchased my fido sim i was told that u have to pay 40 $ for one month and its a promotion offer and now when i see my bill its 95 $ for one month and they charged 45 $ service fee without even mentioning it. Now for the first minth its 95$...

Resolved! Too high mobile bill

I recently moved from USA to canada. In USA I used to join my companies(citi bank) conference call through a toll free number.   In canada also I used same number but it charged me heavily and i got a bill of CAD 825.   I was not aware that its ...