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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Changing number from Quebec to Ontario
I presently have a Montreal number but I want to switch to an Ontario number. It is only free if I do it online but it won't let me since I have a Quebec plan. If I switch to an Ontario plan, will it affect my contract and also will I still have to p...
Fido/Rogers Winback
Hello ,i got a call from winback team on 8th june.i was with fido for three years but I switched so i got a call .Winback guy offered me plans for both Fido and rogers but i selected Rogers as i got more credit .He set up my account with Rogers ,did...
Loosing a loyal customer for 10 years due to Worse Customer Service
I been with Fido for 8-10 years, I've considered myself as loyal customer with 3 lines on my account, but FIDO doesn't care. Yesterday (June 5) I called to upgrade my 2 lines, but honestly speking I was asking If they still have any promotion or of...
Overage Charges without Notice. One type of cheating
"I don't want overage charges", I asked store manager before I signed the plan. In that plan there is a 1000 min international minutes. Every month I leftover so many minutes. Up to 8 months I don't get any problem. All of a sudden this month, I got...
Resolved! Call from Winback team gets disconnected
Hello,I ported out my number from Fido. Today I received couple of calls from winback number but call gets disconnected every 3-4 seconds.call said Fido tried to reach me but I wasn't available.is there a way to know what was the call about? cheers!
