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How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Fido support for "Dynamic Spectrum Sharing" (DSS)?
Does anybody know if the Fido LTE network supports phones capable of "Dynamic Spectrum Sharing" (DSS)? Example iPhone 12 or Samsung Galaxy S20. I have read that DSS on LTE has speeds that resemble 5G. Nice to know since Fido doesn't have 5G service a...
Fido customer service
I'm on the phone waiting for over 25 minutes to speak to technical , music is interesting but very loud for our ears .I place handset on the side on speaker mode , then just like that POOF the line hangs up ....The Service with Fida has gone to the *...
Previous credit
Hi, I'm Ana I'm customer for more than 10 yrs. I don't have any problem to fido until April this year. My husband call long distance in the Philippines. Coz I have a good promo in gido gor long distance do I didn't expect to charge me more than a $1...
I can't make outbound calls, but I can receive calls and still text
Hi there. I haven't been able to make any outbound calls for a few hours. However, I am able to receive calls and texts. I've tried restarting my phone, and that didn't fix the problem. Are other customers having the same problem? Thanks for you...
Resolved! Text messages not working and live chat is disappointed
I am out of country at the moment and trying to get help thru chat... Unfortunately Jack is useless. No live chat is available. I am unable to receive any text messages as well. I would like to contact customer support ASAP.Any way of contcting th...
