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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24251 Views
  • 0 replies
  • 8 likes

Resolved! I am so angry and to sad of this situation

Hello. I made a mistake with got a line and a new phone to my 35-year-old brother. But the problem is, my brother wants an account that he can use and see the consumption of tha datas as well. As a result, it was added to my own account as a second l...

Hayrettin by I'm a participant level 1
  • 1686 Views
  • 2 replies
  • 0 likes

Request credit for data used

I was watcching a movie on my phone at home when I received an automatic notice from Fido that I had used 75% of my monthly data. This didn't make sense as my phone settkngs forever are to switch to my home wifi. However, less than six minutes later ...

Leaving fido

This week i ordered a pre-owned tcl 20 pro for $10 and was told it would be 2-5 business days. I then received an email,the next day saying it was out of stock and would take 1-2 weeks and no one was able to do anything to address it. This morning i ...

Mhenderson84 by I'm a participant level 1
  • 1063 Views
  • 1 replies
  • 0 likes

No Network in India

    It's been a week since I landed here and my Fido sim is not able to connect to any of the local networks.   Date of issue: Since 04/Aug/2021 Device: Samsung Galaxy Note 9   Things tried so far without success: Speaking with Fido Chat Support to...

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sid_heart by I'm a participant level 2
  • 2942 Views
  • 5 replies
  • 0 likes