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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Waiting for phone after upgrade
Hello, I’m concerned about my new phone. I had upgraded my phone to a white iPhone 11 2020 and data plan on March 27. The data plan came through fine, but my new phone didn’t came cause I had received a email saying that it will take for 4 weeks or...
Resolved! Fido spam
I got msg from 4735 can anybody tell its real offer --it's Fido. Spring into the new season with this amazing deal . After your current monthly promotion expires, we've got you covered. ! Just sign into <fido.ly/my-account> before April 30, 2021 and ...
First Bill
Hello, Recieved my first bill. I was under the impression that since I signed up online through Fido.ca there would be no setup fee. I signed up for the 45$ plan and brought my own phone. I understand I'm paying for my first 2 months but I'm not sure...
Replacement Reciept/Contract?
I need a replacement copy of the agreement I was sent when I upgraded my device. Seems no one in store or at the customer service center can tell me how to obtain this? I cant fix my phone without it. If anyone has a solution I'm happy to hear it!
Wireless Plan Updated to Wrong Number by Fido
Hi, I have two cellphone lines in my fido account. One is for myself and the other is for my wife. Today I found my wife's number has an exclusive offer which is 50$ for 20GB. We thought this is a great deal and then upgraded her plan to it online. I...
