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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24041 Views
  • 0 replies
  • 8 likes

IVR Sysems

The calling system is very pushy to make you go through to other ways of communication or other ways to deal with a transaction! When you have issues that you cannot deal with the vitrual stuff and needs a persons assitancse becasue it cant be delt w...

sebas3333x by I'm a participant level 1
  • 864 Views
  • 1 replies
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Connection problem

Hi   for the last 3 days can't connect to mobile Twitter or FB other than via WiFi. I don't want to install the apps. via Fido network it fails to connect to server. pls advisethanks  

Geea by I'm a participant level 1
  • 782 Views
  • 1 replies
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Resolved! Confused

Hello, I am really confused. Fido tells me i have 2 iphone 11's and say nothing about my samsung as the contract ended. I got my son.an iphone 12 a few months ago and my sondamagwd it beyond warreny. So of course i still have to pay for the phone, bu...

Deborah62 by I'm a participant level 1
  • 1012 Views
  • 1 replies
  • 0 likes

Never ordered a iphone from fido

July 22nd,2021     I am a fido customer since I moved to canada in 2018. Have been using it till now having 1 number 1 account, Yesterday, I just went to Roger to have a new phone with a better plan, But they said you fido bill is due, Which I furthe...

To cope up delayed orders

Hello, i am a fido user ever since the very first time i arrived here in vancouver. I just want to vent my frustrations regarding my order that didn't arrived in an expected time and date. It was included in the email sent to me as i am going to use ...

Dong63 by I'm a participant level 2
  • 1488 Views
  • 3 replies
  • 0 likes