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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23613 Views
  • 0 replies
  • 8 likes

Visa credit cards not accepted?

is anyone else getting their visa credit card information rejected when updating it? The page mentions VISA debit, and debit cards. It doesn't mention VISA credit cards for automatic payments but that's how I've been paying Fido for years. I'm confus...

WonderWoman1 by I'm a participant level 1
  • 711 Views
  • 1 replies
  • 0 likes

Help regarding waiver

Hello Fido I am one of ur customers, currently I am India. I am on a vacation to India and I flew in last october. When I moved here I called fido to block my number until I am back to Canada They did that till last March and in case if I do not arri...

Partha449 by I'm a participant level 1
  • 687 Views
  • 1 replies
  • 0 likes

Sorry something went wrong error during downpayment

Hi there, i  got stuck in while i was doing my new device downpayment. when i was done with my payment of iphone 12 pro that amount was deducted right away from my credit card but at the same time i go this "Sorry something went wrong" message.    Ca...

Lovableminks by I'm a participant level 1
  • 599 Views
  • 1 replies
  • 0 likes