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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Charged for Voicemail Received on Roaming
Hi, I was outside Canada and got a couple of calls, but never picked up or even declined, I just left them unreachable to go to the voicemail. But then I found that I was charged $40 for these unreachable calls!!. How do they charge for checking the ...
Something went wrong
Hi, I am trying to setup auto payment on my Fido account. Each and every time I enter the credit card information it gives me an error saying 'something went wrong from our end, please try again later' I have tried to do it over 5 times. Is there an...
Adding new mobile account to My Account
I had a Fido mobile account and registeted it with an online My Account a few years ago. Later I moved to another provider, and cancelled that mobile account, but still has the online My Account. I just registered for a new Fido mobile account recent...
Thanks Christopher, you are awesome
Hi , my name is Samira it's been almond 21 years that I'm with Fido I would like to share an awesome experience that I had with one of your representative " Christopher " my story started like this because of my dad cancer and his chemotherapy I had...
Finance plan
I'm freaking out, last month I upgraded my phone with a finance 9.99 a month new phone. Now I received my bill and it's over 2000$ the whole new phone value not 9.99$ a month. Is there anyone out there knows what's going on?
