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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Is there any data price difference between LTE and 5G?
I'm using LTE data plan now, and I'm considering buying a 5G Phone. Do I have to change my plan? or I can stick to current plan? Thanks
Why doesn't Fido's Live chat function have a chime or beep feature?
I had the misfortune of interacting with Fido's customer service through its live chat function this morning. How can Fido miss the simple feature like a chime or beep when its CSR types a message? Essentially, Fido wants its customers to keep star...
Not able to view usage
Hi team, please help me in this. i am not able to see my usage getting below error usage details not avavilable, try again later
Dishonest staff at the Fido store
Let me tell you my story. Today I walked through the Fido Store in Banff. I told the staff that I saw a data plan online, which is the 4GB data, and talk and text plan with a montly fee of $41. I showed him what I saw online with my phone. He told me...
Re. $15 monthly prepaid plan: What happened to my 75 texts?
I am a long-time customer of Fido's prepaid telephone service. I had been using Fido's $10 a month prepaid plan for many years, a plan that Fido eventually charged $2 extra a month in order for me to continue using. The plan suited me, as I very rare...
