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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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Fido got my shipping address wrong twice in a row

I told the live chat agent to ship my sim card to a different address, not the billing address. Then the card was shipped to the billing address.I called the customer service after to have it shipped to the correct address, and she got the address wr...

zsyorf by I'm a Participant Level 1
  • 482 Views
  • 1 replies
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Automatic Payment gift card

Hi, In the fido app, it said that If I turn on my automatic payments, I will receive a $10 gift card, I turned on automatic payments but have not received a gift card yet, It has been 4 days. Just wondering how does this work?  ThanksSahaj

Sahaj by I'm a Participant Level 1
  • 1138 Views
  • 3 replies
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Resolved! Data plan

Click hereWhat is the difference between unlimited Canada wide minutes and unlimited Canada minutes What is the difference between unlimited Canada wide minutes and unlimited Canada minutes 

Hk08 by I'm a Participant Level 3
  • 1237 Views
  • 6 replies
  • 0 likes

1000 Long Distance Min 24 mos.

POTSRA3GH 1000 Interntaional LD Minutes (1000 Long Distance Min 24 mos.)Does it include New Zealand? Where can I see the list of countries?Thank you.

Ronlam by I'm a Participant Level 1
  • 1060 Views
  • 1 replies
  • 0 likes