Get Started
Get the most out of your community experience
OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Change address
I'm moving next week. Can you send me a bill with the address to the new address?
Resolved! What does Canada-wide calling mean
One of my lines got an exclusive offer. Its very tempting but Im a little confused about what the stipulations are. The plan states THIS PLAN INCLUDES:Canada-wide calling3UNLIMITED evenings and weekendsCircle CallingTM: unlimited Canada-wide calling ...
No email confirmation about plan or device upgrade
It's been 48 hours since I got the verification call. But still i did not get any e-mail confirmation regarding the plan or or the device upgrade. If I'm not getting any information or acknowledge e-mail from fido in 24 I have no choice but have stay...
Resolved! New company phone = transfer Fido phone and plan to spouse for term
I signed up for a Fido 2 year plan with phone last year. I now have a job that only allows corporate phones so will be requesting to port my personal number to the new corporate phone. My wife will take over my phone and plan for the remainder of t...
Upgrades
Hi , i am a client with fido since 2004 with 4 lines and i want to upgrade but im not happy with the offers fido is offering me i feel really unwanted and not valued for my loyalty
