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How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Not able to view usage
Hi team, please help me in this. i am not able to see my usage getting below error usage details not avavilable, try again later
Dishonest staff at the Fido store
Let me tell you my story. Today I walked through the Fido Store in Banff. I told the staff that I saw a data plan online, which is the 4GB data, and talk and text plan with a montly fee of $41. I showed him what I saw online with my phone. He told me...
Re. $15 monthly prepaid plan: What happened to my 75 texts?
I am a long-time customer of Fido's prepaid telephone service. I had been using Fido's $10 a month prepaid plan for many years, a plan that Fido eventually charged $2 extra a month in order for me to continue using. The plan suited me, as I very rare...
Upgraded iPhone - No confirmation email sent?
Good morning, I upgraded my phone on Friday because of an offer I received from Fido. I received the email confirming my plan had changed but I have not received an confirmation email for my iPhone. My account still shows the old device balance (the ...
Penalized for loyalty?
I've been mostly happy with Fido. I'd like to take advantage of the offers available through resellers (e.g. Wireless Wave) to new accounts. I'm talking about the 4/6/8 GB Talk,Text and data plans. Seems really silly that the only way to get this is ...
