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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Pay bills using Fido gift card
Hi, I want to know how to pay my fido bill using Fido gift card. I checked the available Fido online bill payment methods, there is no option using the gift card. I also checked with the in-store staff and I was told that I cannot pay bills in any re...
Help! Voicemail is in French and when I call in, it's also in French!
Hi guys!Got a new phone and when they switched my account over to Fido my default Communication Preference was set to French. So now I can't accessy voicemail, or even call into support, as the support menu is in French too. I have already gone into ...
5+ hours plan
The 5+ hours are working fine but I just want to know if there is only one 5+ hours per account. My husband and me both have different plans with 5+ hours but if we use one session through my phone, it goes down by one session on his phone too .
Problems receiving calls
I've switched back to Fido about 2 weeks ago, and since then I've had family and friends telling me that their calls to me go straight to voicemail. I've restarted my phone more than once already, and my connection is fine. My phone is not set to any...
This Makes Me Angry
Hi Fido, This is beyond stupid. I made an adjustment to my plan, and the billing was incorrect, so I called to talk to someone about it. They made the correction, and then later on in the day I was sent a $10 bill for the pleasure of correcting y...
