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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24101 Views
  • 0 replies
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I want to keep my wife's phone #

So my wife has her own plan with Fido at the moment but I want to add her as another line on my account. Is it possible to keep her current phone # once she has been added on?

BudBud by I'm a participant level 1
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  • 1 replies
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Worst Customer Service

I am with Fido more than 6 years and today I faced with a rude an unaccetabble behaviour from one of Fido representative. I was at one of Fido branch to transfer the resposibility of one of my line to my nephew, and we faced to the same issue we had ...

KamD by I'm a participant level 2
  • 1580 Views
  • 3 replies
  • 1 likes

Resolved! Greedy and Ignorant

Someone at FIDO sends me a reminder about a week before my bill is due.  That is very ignorant of them as I pay my bill in full and earlier thant the due date each and every month. They over charge for their services as it is, one of the highest in t...

dennyr52 by I'm a participant level 1
  • 1060 Views
  • 1 replies
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Fido Nework Issue - Need Help!!

Hi Fido Forum Members, Sept 15, 2021 - 10 days ago made a Fido plan change and Fido has confirmed there is a network issue on their end. Not our Samsung phone or Fido sim card. They tested and investigated this area. The message on phone shows not re...

Robbie13 by I'm a participant level 1
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Re: Went to Fido today and nothing

And the worst thing is is that the lady at the Fido center told me they cannot do it in store without a piece of ID or two then she told me try over the phone so I called Fido and they told me that they won't be able to help me for some reason I thin...

Troyzerboy by I'm a participant level 3
  • 714 Views
  • 0 replies
  • 0 likes