Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
compaint
i am very disappointed with the answer from custmer service i left on vacation the 17 of july on vacation to mexico and asked if they had a plan to use my phone in mexico and said it would cost me 14dollars for 15 days and now they charged me 14 doll...
Re:
My son lost the sim card oversea. This phone no is under my account and we stay oversea this moment. 1) Can you show me how to give instruction to issue a new sim card to him when he back canada? Steve
My voicemail went French on me
I logged into my Voicemail one day and it was suddenly french. Id like it switched back to English please.
Worst Customer Service Experience
I had the worst customer service that I experienced. I called the Fido Customer Service couple of times for one particular problem. Firstly my account was not set up correctly and then I never received my bills and secondly I was misadvised by the cu...
Resolved! Poor Customer Service
Is there an email or number to call to report poor customer service? I had a terrible experience at the Fido kiosk at the Cataraqui Town Centre. I left and purchased a new phone elsewhere. Is it even worth my time reporting the incident? I'm not sur...
