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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23687 Views
  • 0 replies
  • 8 likes

Resolved! Cannot activate phone when ringing

Help! My phone receives the call but when I press answer it does not activate and keep on ringing. I know there is a setting somewhere that I fail to find.

ergum by I'm a participant level 1
  • 1991 Views
  • 2 replies
  • 1 likes

Charged for long distance call

I was charged for an outgoing calls on May 19 to Nicaragua for 25 mins. I live in Vancouver Canada and have never called Nicaragua. I live alone, I don't even know how to call Nicaragua but the Fido representative  Insisted that it was impossible for...

BudCat2006 by I'm a participant level 1
  • 516 Views
  • 1 replies
  • 0 likes

Late payment charge

I paid my Fido bill on May 21 and the due day was May 22. I got my June's bill and there is a charge of late payment for $2.57 on it. So I check my bank and the payment transation was posted on the same day. So I go on line support to fine out why an...

ksli57 by I'm a participant level 2
  • 2118 Views
  • 7 replies
  • 0 likes

Resolved! Fido roam

I live on Vancouver Island, and travel up island for work sometimes. It charges me Fido roam charge when I'm up there still in Canada ? Is this all correct I thought there was supposed to be some sort of protection for people who live close to the US...

SpilledJuice by I'm a participant level 1
  • 1224 Views
  • 2 replies
  • 0 likes

iPad not received yet

I ordered ipad like 9-10 days ago but have'nt received yet. Is there any tracking number or tracking info because i did not get any mail for this. Can you tell me when i am going to receive it. 

Amber0 by I'm a participant level 1
  • 1092 Views
  • 3 replies
  • 0 likes