Get Started
Get the most out of your community experience
OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Fido Chat
What amazing Customer Service Fido has, agents aways ready to help us with any issue we may have!!! What marvelous company!!!
Fido blocks my samsung 8 from wifi calling
After 25+ years with Rogers, I am leaving fido because they blocked my new samsung 9 phone from wifi calling. The reason... I didn't buy my phone from them. Dont switch to fido if wifi calling is important to you!
Resolved! No confirmation email for new phone
I ordered my new phone but it's already been 48+Hours later and still no confirmation email, can someone help me look into it? The shipping company already lost my Iphone 6s+ two years ago and since they didn't have any more I got stuck with a regula...
Long Distance Charges May 2021 Bill, calling Russia???
Charged $2.50 on 2 phones (out of 5 on Fido account), same number, same time How many of us, FIDO customers, were charged in May 2021, for "calling number" in Russia (79409313522)?FIDO doin something about it?
Billing history
I need to see my billing history for 2019 and 2020
