General Support
Our place for general support posts about Fido.
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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...


Prepaid/auto-top-up problems

Hi, Although I'm on a text-and-talk prepaid plan ($12 for 50 texts and 50 minutes, both local), all my calls and outgoing texts are being charged at the pay-per-use rate ($0.60 per min or text), regardless of whether I'm over or under the monthly lim...

2021 the worst customer service ever

I have been waiting for the office of the president to call me since 12/ one has returned my call, when I call in to complain- the Supervisor and Managers just tell me to wait for a call has been 8 days- 6 business days.anyone el...

Bubbly1957 by I'm a participant level 1
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