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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Activate Data Plan
I recently upgraded my plan to include data (just had cell service before). We assumed the data plan would automatically start working after a few days but we cannot figure out how to activate the data plan?
Bright star is a Scam
I opened a claim well over a month ago. I called back two weeks later asking for an update, they said they are missing my device info. which was strange as I provided them and confirmed my imei number, phone type, colour and everything else. The gir...
Need a call back from winback team
i got a call from fido winback team. i like the offer and i accept it and now i am fido customer. The thing is they also offered me a tablet and i am paying 5$ / month extra for that tablet. I have never received that tablet and i am not getting any...
Amazing customer service
Hello I visited one of your Fido brick and mortar locations on Woodroffe in Ottawa, I needed and new phone and data plan, the rep who I spoke with Andre was the most pleasant, informative and helpful rep I had ever spoken with he spoke both primary l...
Resolved! Porting a number
Can I port a number from Fongo ( and internet phone service) to Fido?
