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Our place for general support posts about Fido.
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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23681 Views
  • 0 replies
  • 8 likes

captcha problems

I tried to access my account to pay my bill but I coundn't get pass captcha even though I tried for over 15 minutes.

eddyodif by I'm a participant level 1
  • 911 Views
  • 2 replies
  • 0 likes

Billing problems

I have had problems with my bill since ordering a second phone for my wife five months ago. Each month I call a Fido "help" line and spent an hour or more going through the bill. During the last three calls, the agent recognized the problem and promi...

Lx11 by I'm a participant level 1
  • 834 Views
  • 3 replies
  • 0 likes

REFER A FRIEND

Was on the phone with a FIdo agent. I told her I was registering a friend for a new phone line. She never mentioned I had to go through the refer a friend website. I ended up canceliing that phone line with another agent. I went to the refer a friend...

FLORIDA by I'm a participant level 1
  • 757 Views
  • 2 replies
  • 0 likes

how can i get this offer?

hello thereI saw this offer from one of my friends. it says $35 monthly for 6 GB data and free calls free message national wide. also 1000 minutes  international phone calls.I would love to get this plan!

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SaskWei by I'm a participant level 2
  • 1267 Views
  • 4 replies
  • 0 likes

Resolved! Wealthsimple error

There's an offer on Fido extra for $100 deposit for wealthsimple will get you an additional $45. I did it, made my deposit, but didn't receive the $45. Any reason why?

mkmckay by I'm a participant level 1
  • 1102 Views
  • 1 replies
  • 0 likes