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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Terminate my program as a subscription
hello i have one question i would like to terminate my program as a subscription rather than as a regular card and top-up and continue to use the same number..if possible???
FRUSTERATED
I put in a service request in July. I missed my appointment due to my father passing, and the tech emailed to tell me that my repair was expiring so I went the next day before it it was set to expire the day after that. When I arrived there, he sai...
Someone walked into Fido and took out multiple devices in my name
I have been with fido for a while now, I was sitting at hoime yesterday when suddenly I start recieving multiple emails from fido say this is my "Fido Change confirmation", and "Mobile Agreement Contract", I was very confused since I didnt make any c...
Fido Store unreachable
I have tried a few dozen times to reach the Fido store at Markville mall several times. 5000 Highway 7 E, Unit Z-09Markham, ON L3R4M9 The number (905) 477-3639 on your website which is not working. It rings then disconnected. I need to talk to the M...
Will bill credits carry over if I change my plan?
I currently have a $10/mo bill credit originally for 24 months from when I started my current phone plan. If I switch to a new one will I lose that credit?
