Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Fido app stopped working at the worst time
Hello, Today, I was on my last day of my monthly data reset and as I was very close to my data limit, I tried to use the Fido 5 Hours of Extra data add-on as I was travelling. It worked well for the first hour, then when I tried to go back in and sta...
Resolved! How I can get the bill older than 18month?
I would like to get bills in Dec 2016. Could I get that one?
Bad Winback experience
I was a Fido customer until 2 years ago that I switched to a different carrier. On Sep 27, I got a call from the Fido winback team and offer me a great deal on the phone and plan, I accepted offer and ordered two phones and activate 2 lines, and I wa...
Resolved! Worst customer service experience.
Pathetic company. Worst expierence in my entire life. Whenever I call to dispute outrageous and random charges, I get the run-around and I get tranfered from one department to another until they hang up the phone completely. They are exteremly rud...
Pathetic Customer Care Service
I am using Fido Mobile Service from past 2 years and already setup a pre authorized payments. Every month paying $80 with taxes which is having 6 GB data, 1000 Minutes of International Calling.This month they charged me $132 and when I called custome...
