OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here.  Fido XTRA's Cocoa Kits Contest (February 23 - March...
Refer a friend and each get one month free!
Save together with the Fido Refer a Friend Program. You’ll both get one month free...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
QMS said it will delivery my tablets three days ago, but no show.
I got a message from QMS with a tracking number for my tablet from Fido, and however, the status of the tracking have not changed since 5 days ago, in which said the expected delivery date is 4 days ago. What is going on, it can not take these long t...
Setup Service Fee Isn't Waived
Hi there, I'm a new user to Fido and signed up for the $55/month 8 GB ($45 with BF deal). After setting it up with the representative, I was told that the setup service fee would be waived as I attempted to purchase it online in the first place and ...
Block all incoming calls from U.S.
Hi all I would like to block all incoming calls from the United States - which are all simply spam calls that I keep receiving everyday. I am aware of existing apps and regulations - however I now seek a radical approach to this. How could I proceed ...
Unlocked phone voicemail not working
Hi I've been with fido for a while and but haven't touched my voicemail for a couple years. I tried accessing it recently and found out that I got something similar to this post where it says my number isn't valid:https://forums.fido.ca/t5/General-Su...
Winback offer was pulled back after coming back to Fido
I had been with Fido for several years and received a promotion from another provider and decided to move. After porting my number received a phone call from the winback team with an offer, after giving all my details including the province I live in...
