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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Pathetic Customer Care Service
I am using Fido Mobile Service from past 2 years and already setup a pre authorized payments. Every month paying $80 with taxes which is having 6 GB data, 1000 Minutes of International Calling.This month they charged me $132 and when I called custome...
Bango UNAUTHORIZED CHARGE
My FIDO bill increased and I noticed there were fraud or unauthorized charge on Sept 18 for 3 charges from Bango for a total of $94. 89. I called Fido and they want me to call and asked the third party directly to have this rectified. I want this amo...
Fido Xtra
How do I Remove Fido Xtra from my account?
Is there any data price difference between LTE and 5G?
I'm using LTE data plan now, and I'm considering buying a 5G Phone. Do I have to change my plan? or I can stick to current plan? Thanks
Why doesn't Fido's Live chat function have a chime or beep feature?
I had the misfortune of interacting with Fido's customer service through its live chat function this morning. How can Fido miss the simple feature like a chime or beep when its CSR types a message? Essentially, Fido wants its customers to keep star...
