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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
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  • 8 likes

Resolved! Extremely rude

I called Fido customer service on June 21, 2021 at 10:32am. A very rude barely English speaking representative just rudely said he (or she.. can't tell) help me and just hung up on me. Please don't hire very unprofessional people like this. 

farvinnisa1 by I'm a participant level 2
  • 1678 Views
  • 4 replies
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Resolved! Cannot send text message using Messages app

P20I can receive SMSI can send a picture MMSI CANNOT send a text.1. I put my SIM card to another phone and was able to send text - means that SIM is fine2. Used a SIM from another phone to the problem one and wasn't able to send SMS3. did factory re-...

STester by I'm a participant level 2
  • 3397 Views
  • 5 replies
  • 0 likes