OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here.  Fido XTRA's PKG Contest (April 27 - May 3,...
Refer a friend and each get one month free!
Save together with the Fido Refer a Friend Program. You’ll both get one month free...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Problem wth Upgrading Phone at fido.ca Checkout
Hello I am an existing customer trying to upgrade my phone and plan through Fido.ca. On the final summary page there appears to be an error in the Grand Total calculation. The monthly fee is $50 and the monthly device payment is $50.85 = $100.85 + HS...
Resolved! Adding a new line
Hi All,My current plan includes 1000 internal minutes to 10 countries. I want to add my wife to my account by adding a new line. when i try to add the line online im not able to see the 1000 Intenational minutes option anywhere in the plan i have cho...
Credit Report to both Credit Agencies
My Fido account seems to be reported to my TransUnion account but not to my Equifax account.I will like this account to be reported to both agencies.I've been getting conflicing information about this.When I call in the tech support line for the Fido...
Fido Report to both credit bureaus?
I got a question about Fido reporting to credit bureaus ,I had 2 rogers which I see on both report but my permanent Fido line has been in Transunion only and not in Equifax, so I sent the dispute form of Equifax and I have to ask the creditor to rep...
Delays iPhone 12 pro max
I ordered a iPhone pro max in Rose gold 512 G on Nov, 8 and haven’t received any updates, I have called fifo who told me they were back ordered 6 plus weeks is a long freaking time toward for a dam phone! Anyone else experience my this ?
