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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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Bill dispute for suspended account

I'm back to China now, and my phone keeps billing, I did not use it after suspending, now my account has $119.18, I want to dispute it.Could you please help me?

Zzxf by I'm a Participant Level 1
  • 421 Views
  • 1 replies
  • 0 likes

Resolved! Set Up Home Phone Voicemail

New to fido landline. How do I set up and retrieve voicemail. I have recieved important messages but have no idea how to listen to them    

Gma1 by I'm a Participant Level 2
  • 5917 Views
  • 6 replies
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Resolved! Confusion regarding my account changes

Hi, I'm really confused about my recent changes and would like some clarity if possible. Posting here is a bit of a last resort since 2 calls to the help line haven't resolved this yet.  Until Sunday, my BYOD plan was $45 + tax a month. On sunday, I ...

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vgkarthik88 by I'm a Participant Level 2
  • 1649 Views
  • 5 replies
  • 0 likes

How to contact office of president.

I have tried so many time talked to customer service. They are not able to slice my issue.  This issue started cas of customer rep mistake.  So I want to tray one more time it's office of president. plz tell me how to contact. thankssumeet  

Suneetnice20 by I'm a Participant Level 1
  • 604 Views
  • 1 replies
  • 0 likes