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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24121 Views
  • 0 replies
  • 8 likes

Resolved! Credit on account

Hi, I have a credit of 34.63 on my account. Please mail a cheque to name and address on my account .Thank you

Resolved! Long Distance Rates & Charges

Dear sir  I received my First Bill After Switching from Freedom Mobile and received shock of Rate Per Minte to India of$1.50 & Us $0.55. Onfuther Inqiry with customer service i was informed thaat FIDO has optio for Long distanc at Reduce rate foe $ 5...

GD999 by I'm a participant level 2
  • 2470 Views
  • 4 replies
  • 0 likes

Resolved! I'm abroad and my line is dead

Hello, I desperately need help! I'm abroad and Both my Fido #s are not connecting to the network.  Yesterday evening I requested a plan change to a basic plan, as I need only SMS and (maybe) incoming calls... and since today both my phones are in "Em...

NicoFede by I'm a participant level 2
  • 1461 Views
  • 2 replies
  • 0 likes

Resolved! Extra charges added to bill

Hii , i received a bill of $302 but my monthly plan was of $45  and i checked my bill details it shows  that i made international calls but i didn't. I have wifi at my home and i always make WhatsApp calls. I have proof in my mobile that I didn't mak...

taranjeet_ by I'm a participant level 1
  • 1585 Views
  • 2 replies
  • 0 likes