General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png
FidoStephen by Community Manager (Retired)
  • 23579 Views
  • 0 replies
  • 8 likes

Trouble making a prepaid payment

July 1st and 2nd I have been unable to refill my prepaid account via Interac because the Interac option is not displayed.  I tried the only option that was displayed, using a credit card, but it did not accept my Visa Debit card.I've tried three diff...

EasyPickins by I'm a participant level 3
  • 1520 Views
  • 7 replies
  • 0 likes

Resolved! Tab Balance

How can I find the balance left on my tab? I switched to Fido in July on a Tab24 for a Nexus4. I was wondering how can I find what is left on my Tab.    

T1000 by I'm a participant level 2
  • 11630 Views
  • 7 replies
  • 0 likes

How the contest winners are chosen

I've been entering into 1 year free service contest + several other fido extras  contest  for over a year and without missing a day from entering however have not won a single time unluckily, so just wondering if this is even worth an effort. Not sur...

Resolved! New phone shipped to the wrong address

I ordered a new phone and it was shipped to my previous address and not my current. My confirmation email from Fido said the phone would be shipped to my current address but it wasn't. What do I do?

Jhleblanc by I'm a participant level 2
  • 1245 Views
  • 2 replies
  • 0 likes