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Payment

Jash_18
I'm a Participant Level 1
I'm a Participant Level 1

I'm Jash Bhagatji. I'm using Fido for more than 2 months now. I'm using the 10GB/ month plan for $54 including tax. I've made the payments for the 2 months of $54. However, for the 3rd month it shows that I have to make a payment of $77.28

I haven't changed my plan details. I'm wondering why does it show $77.28 and not $54 as usual.  

1 REPLY 1

KAPABLE-K
MVP MVP
MVP

Hello @Jash_18,

 

Welcome to the community!

 

Have you had the chance to look at your billing details? It will tell you what the extra charges are.

 

See here for how you can save/print your billing details.

 

If you think the charges are not correct after reviewing the detail you will need to contact customer service directly and they can better assist you.