Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Samsung Messaging App
I use the messaging app that was installed on my phone Samsung Galaxy SM-A515W. Almost every time I send a text message I receive a confirmation that I have sent the message but to a different person than I sent it to. I doble check that I have not m...
Keep getting message Fido Error 0
For the last several weeks, I keep getting an error message when sending text messages. Fido error 0. No particular reason, time.....just happens...Anyone got any suggestions?
Fido xtra
Hi gang, I'm wondering about something... I had a $1500 credit applied to my account but I can't for the life of me figure out why... I've tried looking at the fido contest winners but nothing has been updated in a few months... Where can I find this...
I want to extend a service that keeping my phone number for 1 more year.
I applied for a service that keeps only my phone number alive because I was out of the country last year. I have to stay abroad 1 more year. However, my phone plan returned to the original plan. I want to extend it for another year. What should I do?...
Resolved! My old sim card doesnt start 89302
I received the new sim card to transfer from Koodo to Fido.in Fido website, I clicked "update sim card" and then checked my old sim card number.However, the start number is not 89302 but the box fixes 89302 to start.How can I figure it out?Do I need ...
