General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png
FidoStephen by Community Manager (Retired)
  • 23910 Views
  • 0 replies
  • 8 likes

Replacement screen protector

hi i need to replace my screen protector on my ipobe 11 pro max when i bought my phone with you guy they said it a lif etime warranty for my screen protector may i know where can i get it

Phil06 by I'm a participant level 1
  • 1041 Views
  • 1 replies
  • 0 likes

Resolved! Earbud Offer

I was offered earbuds with my new Samsung zfold 3 free as an offer when I placed order online.  I've received my phone but no earbuds and I can't find any mention of them in any of my confirmations.  Was I dreaming?

annie_181 by I'm a participant level 1
  • 907 Views
  • 1 replies
  • 0 likes

no data access

I have not been able to access for over a week. When I try contacting the company I  cannot find a way.

GLL by I'm a participant level 1
  • 894 Views
  • 1 replies
  • 0 likes

Account unlock

 I tried to order a new phone in September but after long waiting, I still didn't get track email so I call to ask, and the agent told me that my account is locked because of the security problem, that the order cancel too, then she gave me a number ...

Jiapei by I'm a participant level 2
  • 1311 Views
  • 3 replies
  • 0 likes

Presidents Office

I was told I was going to get a call from the presidents office within 48 hours, where is the phone call? It's been 3 weeks. What's happening with customer service? What are we all paying you for? 

rajnitomer by I'm a contributor level 2
  • 850 Views
  • 1 replies
  • 0 likes