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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Removing phone line from an account
Details: I've got 3 phones on my post paid account. The last addition was an iPhone 4S for my roommate only because Fido offered a deal and a special rate plan for this phone. The contract doesn't expire until June 2016 but I'm moving and want the ph...
Resolved! Cannot make outgoing VOIP calls on mobile data network
Hi I've been using this plan ($15 for 3Gb) on a Moto G5 since March of this year. I use TextNow to make calls on the data network. Fido support on here was great in blocking voice and text for me on the voice network. Everything worked well until l...
Link Mobile with Internet Account
Hello, I have an existing Fido Internet account which I've had for several months, and recently decided to also use Fido for a mobile phone account. Recently I went into a store and transfered over my number and got a new phone. I mentioned while ...
Benefit as a long time customer???
My contract is up this coming month and I saw that the new pricing model for all the phone no advantage to be a customer in Fido at all. Upfront payment and monthly payment end up to be the same as buying it from Samsung my self. Are there any other ...
Resolved! No Service while roaming india
I am facing the 'No Service' problem when I traveled back to India recently'. I followed below steps to resolve but had No luck. 1. restart the iPhone2. reinsert the sim on iPhone3. searched for manual network selection and selected all available ne...
