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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by • Community Manager (Retired)
  • 24150 Views
  • 0 replies
  • 8 likes

Customer service ABOVE AND BEYOND.

Hi, I went to Fido Store at Eaton Centre on January 27th to get a new SIM card and Screen protector.  Danny,  your customer specialist in the store,  was extremely helpful, very knowledgeable,  patience, helpful advice, friendly and positive attitude...

DSQ2 by • I'm a participant level 2
  • 1014 Views
  • 1 replies
  • 4 likes

Resolved! No callback

Noticed a collection on my credit bureau account in September 2021, called the collection agency to be told that it was a Fido account, i dont own the account, have talked to collection agency that has verified that the dob and address are mismatches...

anasmlk93 by • I'm a contributor level 1
  • 1301 Views
  • 1 replies
  • 0 likes

Resolved! Cancellation

Hello, On December 21st I'll come back to Italy so I wanted to cancel my Fido services. Is it necessary to call or is it possible to do it in a store? Thanks in advance

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