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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Removing data top up
I have tried to stop a data top up that has turned into an on going monthly bill I did not want. I have tried to cancel the data top charge: By text - cannot cancel this timeBy the app - sorry something went wrong, try again later.By website - not ab...
Fido not providing good deals
I tried to contact fido on several instances stating that I am paying more for my plans, but fido representatives are really rude and dont respond correctly. This is a huge concern and fido must take it seriously. Its as if initially they behave well...
Not able to get 5 hrs Fido perk
Hello all, I am too facing the same issue with Fido my account app . I am not able to view my Fido perks of 5 hours . I have tried updating and also reinstalling the app ...it didn't help out.If any moderator can help me sort out the issue, would be ...
Resolved! Fido limited my EXT access. Unable to connect to normal Fido Network
As the title says, I got a text from an unknown number at the beginning of the month that my EXT access would be limited for 30 days because I've used it too much. The problem is, I had no idea I was using the EXT Network this whole time, and had no ...
TURN DOWN THE HOLD MUSIC
It's enough holding for someone to answer when we call 611 but for the love of God, TURN DOWN THE HOLD MUSIC. I have to put my iphone volume on 1 bar out of 20 or so bars and it;s still deafening. Also, please license some new music, you're playing ...
