General Support
Our place for general support posts about Fido.
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Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24052 Views
  • 0 replies
  • 8 likes

Phone bought out right

I ordered my phone a week ago through Fido,still waiting for confirmation amd tracking number,payment has been taken and still no further communication 

Jantje4 by I'm a participant level 2
  • 2789 Views
  • 5 replies
  • 0 likes

Fido sim is not working in India

I am not getting Fido service in India even roaming is active. Intially it was working with Airtel network but now it is not available. Pls help me in this regards. Thanks

Hims by I'm a participant level 2
  • 3928 Views
  • 8 replies
  • 0 likes

Worst Customer Service at STC

I wish I could rate negative. I am very disappointed with customer service representative. I visited store to get new phone on boxing day. I understand, it was busy day. I waited queue for 2 hrs. When it was my turn, system was down for 10-15 mins. T...

Sabita184 by I'm a participant level 1
  • 824 Views
  • 1 replies
  • 0 likes