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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Fido live chat is unavailable
I know it's Cyber deal week, but the 611 support call has 2-3hrs wait time. So I have been trying the live chat to an agent on the website but it kept saying it's unavailable no matter at what time of day during the operating hours. I just wanted to ...
Resolved! My account does not show the discount amount
I am a new Fido customer .During the Black Friday promotion I got a new iPhone 12 64GB for $20/mo and a 12 GB plan for $40 . Today I recieved a Bill of $144.55 in my app, account with no trace of the $20 discount. I had received the below email ...
Resolved! Remove suspension
Hi,I suspend my account for last two months and I need to use my phone now. But I can't make any call to Fido so what should I do? thanks for help!
Merge home internet and mobile account
Exisiting home internet with Fido. Ported over 2 mobile lines to Fido at Best Buy today. I was told the mobile account will be separate from home internet. Now I can't access mobile account online. How do I merge them??
Resolved! Phone shipment address change
I have placed an order for the pixel 6 pro which is on backorder where I live and the address on the order confirmation is not the address I asked them to ship it to. I changed the billing address in my account to where I want the phone to be shipped...
