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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
TURN DOWN THE HOLD MUSIC
It's enough holding for someone to answer when we call 611 but for the love of God, TURN DOWN THE HOLD MUSIC. I have to put my iphone volume on 1 bar out of 20 or so bars and it;s still deafening. Also, please license some new music, you're playing ...
Can FIDO stop harassing me
I constantly have my phone cut off and messages for unpaid bills. 2 months ago I paid them 1000, last month like 500 and the bills keep getting lot and more outrageous. I pay them copious amounts of money and they stick to the schedule you give them ...
Resolved! Fido Phone Order
HI Good evening! I ordered a new phone 4 days ago and still I haven't received any shipping confirmation. However, my Fido program details got updated yesterday. When I'm going to receive the phone? Thank you
Very Rude Customer Service Rep & Broken Promises
Hi Everyone, I just switched to Fido and have not had a great time dealing with customer service - it's off to a bad start. In a nutshell, I've spoken to 3-4 customer service reps over the month, having waited 1-2 hours on hold each time. All of them...
Resolved! Device protection plan
I tried to add device protection plan after y phone purchase, however i tried on same day and while i was on call customer service agent mentioned they are not able to process it. Any idea what's going wrong with it?
