OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here. Fido XTRA's Cocoa Kits Contest (February 23 - March...
Refer a friend and each get one month free!
Save together with the Fido Refer a Friend Program. You’ll both get one month free...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! where did live chat go?
i don't have live chat anywhere when i am logged into my account. i have gone through every single page and it is simply not there. it used to be there before the recent re-design.
My bill
Hi. Unfortunately because of the other interesting offer, I had to quit fido at December 18th but by mistake, my wife, as usual paid the bill of after 18th. I want to return the price that paid. Thanks
Extending the freeze on my account
Hi, I temporarily froze my account due to being away from the country and it was released this month and I was wondering if I can extend the freeze till March? Who should I contact?..
Personal training & understandable English on phone
To whom it may concern; I have been a Fido customer for over 20 years with 3 cell lines and 2 tablets. I have found your customer service over the last 5 to 10 days totally unsatisfactory for a multi billion dollar company, this has been totally sham...
Porting out number not working
I ported my number out of Fido to a different carrier, but I never received a text message from Fido to confirm this. When I called the porting center, the message stated that there were no active services with Roger's at this time. It seems as thoug...
