Removing phone line from an account

[Proac]

Details: I've got 3 phones on my post paid account. The last addition was an iPhone 4S for my roommate only because Fido offered a deal and a special rate plan for this phone. The contract doesn't expire until June 2016 but I'm moving and want the phone transferred over to an account of my roommates control. I'm not into chasing her around to collect the monthly payments for 9 more months and if I simply cancel the phone I'll be stuck with the economic inducement fee and she'll lose the phone number she's grown accustomed to.

TIA

mike

[Proac]

Hey Proac.

You can definitely do a Transfer of Responsability for that line if you want.

If your roomate agrees, she can takeover that line. A credit evaluation will be required for the transfer. If she doesn't pass, you will still be responsable for that line.

Is this what you were looking to do?

Let me know

[FidoKenny · Accepted solution]

Hey Proac.

You can definitely do a Transfer of Responsability for that line if you want.

If your roomate agrees, she can takeover that line. A credit evaluation will be required for the transfer. If she doesn't pass, you will still be responsable for that line.

Is this what you were looking to do?

Let me know

[Proac]

Yes that's exactly what I'm looking to accomplish. I don't care what she does with the phone I just want her to be responsible for it.

Mike

[FidoAlyson]

Hey Proac,

Thanks for getting back to us! I'll go ahead and send you a private message so we can get this started! 

 

[Kaudjak]

I have been trying to remove a line from my account for months now and I keep getting there's no record of my request.  I am now shopping for another cell service provider so that I don't get this kind of service.  I was very happy for many years to have your service but I have had it.

[FidoClaudia]

Hey @Kaudjak,

That's not the experience we wish for you and we really wouldn't want you to leave us!

I'll send you a PM to take a closer look into it. For the future, you can contact us here for account specific questions.

Talk soon!