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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2022
For a list of 2021 winners, click here.  One year Fido service contest (May 2022) Click here First NameLast...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
What's included in the $10 talk and text plan?
I have the $10 Talk & Text plan. However I can't remember how many minutes and how many texts are included in this plan. Since this plan is not listed on your website (I guess because it's some kind of legacy/grandfathered offer?), where can I find t...
Resolved! add a line
i wanna add a line with a new phone, but i cant do it online
Does timing matter when switching plans?
Hello, My billing date is August 4. Does it matter when I switch plans? For example, if I wanted to switch from the $60 plan to the $50 plan. Should I switch on August 3? I read about the pro-rated plan fees. So if I switch mid-month, will I be charg...
switching to different service provider at end of contract
Do I need to give Fido advance notice that I am switching providers at the ebd ofmy contract with fido?
my phone stopped being able to send text
my phone will not send a text message. I have done everything up to resettng my phone and it still doesn't work I receive texts with no issues i just can't reply.
