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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Negative balance in Fido account after paying exact bill amount
Hi,I have 2 phone lines in a single Fido account and I saw that the first bill amount generated was for $232 including both lines. I paid the exact amount $232 via a bank transfer and now it shows me (-$113) as my balance. I don't understand why the...
Resolved! Reactivate my device after lost phone
I can't find anywhere under my account q to reactivate my device
Resolved! phone do not ring
It just happened over night my phone did not ring but vibratwe when receiving in coming calls. I have tried to turn the phone off and on again and reset it but can not fix the problem?
Removing data top up
I have tried to stop a data top up that has turned into an on going monthly bill I did not want. I have tried to cancel the data top charge: By text - cannot cancel this timeBy the app - sorry something went wrong, try again later.By website - not ab...
Fido not providing good deals
I tried to contact fido on several instances stating that I am paying more for my plans, but fido representatives are really rude and dont respond correctly. This is a huge concern and fido must take it seriously. Its as if initially they behave well...
