Get Started
Get the most out of your community experience
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Failed to unpause data after "add data" twice
Hi, recently, I reached my limit of data use before the end of this month. So Fido send me a message saying about data overage protection and my data is paused. I read the help on the official website here, and it tells me that I'd better add a top-u...
Resolved! Missed calls from winback team
I got an email from the winback team in February and they said they will call me for some good offers. I missed multiple calls from them because I was at work. And they didn't call anymore. I tried to use live chat to ask about the winback offer but ...
Resolved! Login issues with app and website
Constantly have issues accessing my account through both the ios app and the website. Nothing loads on the My Account tab. There's no problem with the Shop tab can view everything being sold to me but nothing happens when you click my account. Very f...
Resolved! Wrong Delivery Address
I ordered a phone to an address a few weeks ago and I received the shipment. Fido just left me voicemail that another order is not delverable due to wrong address. It should be some sort of joke
My mms videos sent and received are so blurry on tbe samsung s8+
Please help.samsung said it's your providers mms size issue
