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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details. Scroll...
Fido XTRA contest winners 2022
For a list of 2021 winners, click here. One year Fido service contest (March 2022) Click...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...
Fido Loyal Customer Receive Terrible Service and Offers
After 6 years with Fido, today is the day I'm officially moving to a different provider.My plan was in the $60 a month bracket and the promotions I received as a loyal customer were always in that bracket or higher.My friends pay $40 a month and that...
Unable to update credit card information
Hello, i tried updating my credit car information on the site and it says: OOPS!That doesn’t seem to be working.! Please help
Downgrade Fee
Hi! I would like to downgrade my plan, I am currently in a 4gb data plan for 55$ and I would like to change it to 10gb data plan for the same price. What will happen if I'll do it? Do I need to pay my remaining balance in full? or do I need to pay it...
Account Balance Discrepancies
I have contactEd credit department twice regarding this issue and we was assured it will be resolved. My issue now I’m receiving calls nightly from the credit department requiring the balance. I need this rectified ASAP. Please update me me by end of...
Incorrect bill statement
Hi Fido,I stopped the service from March 22 to Augeust 22, 2020 on March 20. You did charged me some stop-service fee $7 per month, totally 39.46 after tax then. I assumed I will not recevie any bills during these period of time. However, till now I ...
