OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here.  Fido XTRA's HelloFresh Contest (August 31 - September 6,...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Fido is all about your money
This company is only about your money but customers concerns and complaints are nothing to them. They are only takers and not givers. I will not recommend fido to any family member. If I tell you how horrible these guys have taken money from me recen...
Written complaint - where to send?
Hello Fido Team,Where do I send my written complaint? I already spoke to customer service and managment online but I want to escalate my issue further. Thank you, Gurprit
Rude Supervisor named Kathleen
Today i called Fido customer service at *611 and escalated the call to customer service supervisor Kathleen. One of the most rude customer service supervisor i ever talked to she was interupting the talk was not ready to understand the problem i face...
Resolved! April 20 Update
I still have no phone service. it's April 20 -Tuesday. Is there an update for today?
Monthly discount removed after upgrade to new plan
I had a 2GB plan with a $10 monthly discount for 12 months begining Feb 2021, which is now removed from my account after I upgraded to the 15GB plan. Is it possible to add the monthly discount back? Change confirmation # is XXXXXXXXXXXXXXXXX I alread...
