I paid my bill for the last cycle and received confirmation for my payment through email. But when checked my fido app, Fido hasn't updated my payment to make my billing Zero oweing.
what should I do to let Fido know about this issue and fix it?
I have recently added my friend to my Fido account. So, I am the account holder and he's a Level 2 member. Apparently, as the account holder I am responsible for his bills as well as mine and he's got no access to bill payment on Fido app. But the pr...
I'm having a chatr number for a long while and would like to change it to Fido and get a plan. Is it possible to do porting without changing the number? Is there a fee included with the service?
Hi Kapanle-K,thanks for your reply. I paid with credit on the Fido mobile app. It became Zero oweing instantly. But then the next day the bill reappeared as it was, feels like I haven't paid at all, while I have confirmation email. Do you know what h...
Hi @KAPABLE-K , Many thanks for your swift response. Just one more question, so if I don't see his bill on mine does it mean his bill hasn't been generated yet by Fido? Coz I still don't see it as part of my bill on Fido app. Cheers,