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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Charged wrong amount ?
I had no credit so I had to pay a down payment + price for phone and data plan in person and it was $178 in total for the Google pixel 6. I just got an email saying my first payment will be $147. Was the thing I paid in person not the first bill? Wil...
Resolved! Sms to email scam
HI: I recieved a text today saying that it was from Fido adn that I had mail. If I wanted to have this forwarded to me through SMS I needed to reply yes to the text. I stupidly did so and now realize that it was a scam. I have blocked the number on m...
Resolved! New Interac Spoof via text message
I received an SMS message directing me to Interacfido.com to claim a credit I supposedly got from Fido. The source of the message was 1-902-986-1165. Seems it is a phishing or scam attempt to get my banking information. On the surface it looks legit ...
Resolved! Incorrect monthly device pricing
I got the Samsung s20 Fe on black Friday and it was $10 per month for 24 months. I received my first bill and got no promotion discount. I logged a hardware adjustment case but they only changed it to $20 per month.
Resolved! My fido number shows as VoIP
I am trying to set up a coinbase account. They require a phone verification. Once I enter my fido cell number, coinbase rejects it and flags it as Voip. I contacted coinbase to let them know this is a cell phone with Fido being the provider and they ...
