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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Galaxy watch 4 lte
Hi I have a galaxy watch 4 lte and when I go in the settings to connect it to the LTE network in the galaxy wearable app says fido is not supported , I am wondering does any one have the same watch working with fido ? also do any of you pay extra per...
Upgrade phone and keep existing plan - will my monthly discount be kept?
Hi, I'm looking to upgrade my phone and I have the option to keep existing plan. My current plan contains a monthly discount of $10. If I choose to keep my existing plan when updating my device, will the monthly discount stay on my account? Thank you...
Where is my new phone?
I have ordered a new phone on Firday, Apr 2, while also upgrading my plan. I have not yet received my phone, or any emails with the order number details. I have received only two emails from Fido since then:1. Fido account change confirmation #A1B2C5...
Charged with Roaming I did not use!
I went down the states for 1 day from 2pm to 11pm. And when I saw my bill, I was charged for 2 days! I called customer service and was told I used my data around 12:04am but we were already home around that time. She said there's nothing she can do c...
