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How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...

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Resolved! Payment made but not received by Fido

Hi, I have paid the March's bill through my account banking by adding Fido as payee. However, the April's bill is charging me twice claiming that the March's payment wasn't made. My banking statement can proof that the payment was successful. So, how...

Daniel2020 by I'm a Participant Level 1
  • 447 Views
  • 1 replies
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Resolved! Cancellation

Hello I would like to cancell my acount because I moved from canada. What ahould I need to do dor that?

Brunella by I'm a Participant Level 2
  • 415 Views
  • 1 replies
  • 0 likes

I am very dissatisfied with fido customer service

I bought an iphone11 mobile phone on the fido official website on April 6, 2020, and until April 17, 2020, I have not shipped information. My email has never received information about my mobile phone because I The old mobile phone has been scrapped ...

zihaozhong by I'm a Participant Level 2
  • 511 Views
  • 1 replies
  • 0 likes