I have had an internet account with Fido since 2017 and I cancelled for Oct 31 2021. But I did my due diligence to contact Fido in a timely manner to inform them of my move date, cancellation, update address, and returned all modems within
a week o...
No I was told by a rude CSR named Jay that there is no escalation process and even if I speak to a supervisor it won't help as they will tell me the same thing. And says it's a back office issue. he has been the rudest person I have spoken to so far ...
