Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Validation team
I've been trying to teach the validation team for 2 days...I've spent over 5 hours on hold. This is completely UNACCEPTABLE. In order to upgrade my phone I need to speak to them first and the agent told me she can't promise the same deal will be acti...
Getting charged full price for phone upgrade ?!
I upgraded a phone during the black friday deals which was $17/month after a bill credit ( instead of $41/month ). I am looking at the bill and I am being charged the full price. I can't get in touch with anyone like last time something happened. Not...
Boxing Day and processing time.
I decided to upgrade my iPhone from the XR to the XS max. On boxing day the phone was selling for $1.00/month and I thought it was great. Therefore I decided to upgrade it. So, I waited to get a confirmation about my pending upgrade then I see they a...
Phone bought out right
I ordered my phone a week ago through Fido,still waiting for confirmation amd tracking number,payment has been taken and still no further communication
Fido sim is not working in India
I am not getting Fido service in India even roaming is active. Intially it was working with Airtel network but now it is not available. Pls help me in this regards. Thanks
