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Targeted Plan is Removed Without Notice

3vancouver
I'm a Participant Level 1
I'm a Participant Level 1

I had an offered targeted plan that was removed less than a week ago as evidenced by the time stamp in the video I will post. I am wondering if there any possibility Fido would honour the plan as advertised as there was not mention of its variable existence as an option.

 

Please advise as to who if anyone could right this matter for me.

1 REPLY 1

Good morning @3vancouver , I would suggest that you contact Fido customer support using one of the methods mentioned Here and discuss the plan you're speaking of. You can call *611 from your device, reach out to Fido solutions on Twitter or Facebook and have someone take a look for you. I hope you are able to get a good solution. Have a great day