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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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Unauthorized Changes to my account

Hello.    I did not authorize these changes.  Fido account change confirmation # ***************************** On line XXXXXXXXXXX I spoke to a representative about a device upgrade along this line. The options presented online were only available if...

Marferino by I'm a Participant Level 2
  • 344 Views
  • 1 replies
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getting billed for scam calls

Hello everyone, my name is Armando, a fido customer for over 15 years. for over a year now I have been charged calls to the U.S.A. that I haven't done, I am the only one who knows my phone password and I dont let anybody use my phone (so I get this o...

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hamanzano by I'm a Contributor Level 1
  • 465 Views
  • 1 replies
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Very bad CS experience

I wanted to share my experience when i wanted to engage in another 2 years! My husband and i have our lines with fido since 2018, we both engaged in a 2 years plans. Since the contract comes to an end soon we've been browsing some good offers woth Fi...

3jihane by I'm a Participant Level 2
  • 353 Views
  • 1 replies
  • 0 likes

Messages from +4735

 I got 10 messages from 4735 even though I replied STOP, this kept sending me 4 more times. It was seriously annoying so I blocked that number. Is this scam?(These are what I got from 12:11 pm to 1:10 pm 2020/09/10(blocked this number around 1:30pm))

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SoominKim by I'm a Participant Level 1
  • 12469 Views
  • 14 replies
  • 0 likes