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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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LTE Network Issues - Calgary

For the last few days my phone (Pixel 3) seems to be having problems connecting to the mobile network. Typically I am on Wifi at home and when I go it struggles finding a mobile connection. Normally I have LTE+ status, but lately it goes to 3G or H+ ...

adatta by I'm a Participant Level 3
  • 1447 Views
  • 9 replies
  • 0 likes

Device IMEI on Proof of Purchase

Hi,I got a google pixel 3XL on contract and there is some issue with the phone. Google is ready to replace the phone as it is still under warranty, however they need a prrof of purchase which has the IMEI number mentioned. I checked my contract but t...

Dhairya1989 by I'm a Contributor Level 1
  • 383 Views
  • 1 replies
  • 0 likes

Resolved! Contract

Where do I check to find when my contract ends on the website?

Khan231 by I'm a Participant Level 1
  • 528 Views
  • 1 replies
  • 0 likes

iPhone can receive text messages but cannot send them

My iPhone just started this evening to not be able to send text messages. It receives them fine. I have tried everything: rebooting my phone, resetting network settings, making sure that SMS is turned on, and nothing works. I have a strong signal on ...

Silene14 by I'm a Participant Level 1
  • 381 Views
  • 1 replies
  • 0 likes

Phone upgrade

I upgraded my phone on September 28 over the phone and have not received anything yet. I called to inquire, but could not stay on hold for 30 minutes, and the lady was not able to call me back because she was inbound-whatever that means. If I don't r...