OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here. Fido XTRA's Clearly Contest (May 11 - 17, 2023) Click...
Refer a friend and each get one month free!
Save together with the Fido Refer a Friend Program. You’ll both get one month free...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Complaint for incorrect charges
I have to file a complaint for incorrect charges, what email address should I use/ Thanks
Unauthorized Changes to my account
Hello. I did not authorize these changes. Fido account change confirmation # ***************************** On line XXXXXXXXXXX I spoke to a representative about a device upgrade along this line. The options presented online were only available if...
getting billed for scam calls
Hello everyone, my name is Armando, a fido customer for over 15 years. for over a year now I have been charged calls to the U.S.A. that I haven't done, I am the only one who knows my phone password and I dont let anybody use my phone (so I get this o...
Very bad CS experience
I wanted to share my experience when i wanted to engage in another 2 years! My husband and i have our lines with fido since 2018, we both engaged in a 2 years plans. Since the contract comes to an end soon we've been browsing some good offers woth Fi...
Messages from +4735
I got 10 messages from 4735 even though I replied STOP, this kept sending me 4 more times. It was seriously annoying so I blocked that number. Is this scam?(These are what I got from 12:11 pm to 1:10 pm 2020/09/10(blocked this number around 1:30pm))
