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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Complaint against an abusive representative
Hi, On May 30 2022 at 5:44 I was verbally abused by a customer solutions specialist . It started when I compared rates from different providers. Hebegan saying that I didn't know what I was talking about and that I was wrong. I asked him about a di...
Phone # change
i have been pretty happy with FIDO. My husband and I both have FIDO plans. But today a very bizarre thing happened that is really messed up. I called to request a single bill for our two accounts, and first, the call was disconnected and the agent di...
Resolved! Bill payment receipt
I payed my bill yesterday through my bank app but I haven't gotten any confirmation yet. Does anyone know about it
Resolved! Agent submitted the ticket with improper details
Hello I have requested for Release letter on 25th may. I was verified and agent took the details then submitted the ticket and asked me to wait 24-48 hours. I tried to contact the chat support today to get to know the status of the release lette...
Resolved! IRM no numbers show?
Hi I'm looking to find the phone numbers of the incoming calls that are outside of local calling area? On my bill those are the only ones not shown and I need one of the numbers that had called.
