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How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Unauthorized Credit Check
I received an email from Fido last night stating they have an offer for a new Samsung phone. I clicked on the link to view the offer then closed the browser without making any changes to my account only to wake up this morning with a new unauthorized...
The way to reach out to Winback team?
I was very upset with the winback team.I would like to share this very annoying experience with the winback team. I recently moved to Telus, and then I received a call from the winback team.She offered me $35/12GB with 5G which is why I accepted thei...
Data count not accurate? or is it a scam?
Hi, I'm just going to get straight to the point. I'm with Fido since 2012. It's my first service provider since I came to Canada. You can check my records, it will show i've never missed a payment for the past 6 years i've been with Fido. I speak h...
Resolved! Change username
Hello, I would like to change my Fido Community username. Thanks
Fido Customer Service Chat is Down
Is anyone else not able to use the customer service chat? Everytime I try and start one, whether it's on a mobile phone or PC, it just loads a blank page. Not sure where else I can let fido know.
