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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
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Resolved! Poor customer service

Signed a contract with Fido back in Nov at a store. I found a discrepancy in my bill so got in contact with the store in early January. No follow ups by the store. I always had to call Fido to see the status of the issue. They keep on telling us to w...

jessicay345 by I'm a participant level 1
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  • 1 replies
  • 1 likes

Resolved! I hve a minus bill how can I get this money?

I have a minus bill.because I Paid 3 months bill and first month I paid activation fee .my third month will finish in 17 march.and now my 20 gig data is finished and I want to go to the bell.it is (-57 cad).how can I get this money ?Is it possible fo...

Rezar1360 by I'm a participant level 1
  • 526 Views
  • 1 replies
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Resolved! Phone contract flexibility and travelling

Hello, My BYO iPhone XR unexpectedly overheated and died yesterday, and I am now without a working phone. I'm interested in picking up a new phone through a contract with Fido. I currently have a BYO contract on an additional line with my parents' ac...

Resolved! Question about roaming

I am going out of Canada for a few months. I do not wish to activate roaming on my Fido number but want to keep the number active so when I come back I can use the same number. How can I do it? If I remove the sim card from the phone and kept on payi...

BhushanM by I'm a participant level 1
  • 590 Views
  • 1 replies
  • 0 likes