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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24078 Views
  • 0 replies
  • 8 likes

Email

I just recently added another line to my account for my mom and I was asked for her name and current phone number. Fido sent her an email with the plan details and I'm wondering how they got her email? I chatted with someone and all they kept telling...

Beatrice0620 by I'm a participant level 2
  • 915 Views
  • 2 replies
  • 0 likes

A little filtering would go a long way

I've received at least 8 calls between 6:30am and 1pm today (Sept. 1) that are scammers, telemarketing or I don't know what. They all have my area code and the first 3 digits of my cell phone number. They're incredibly annoying. Can you improve your ...

CB79 by I'm a participant level 1
  • 568 Views
  • 1 replies
  • 0 likes

Resolved! overcharged

in the previous bill, I had 1000 international calling minutes remaining but I had been charged 16$ why? the call was made on August 1