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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24136 Views
  • 0 replies
  • 8 likes

Last month my bill was cad 220

My August Bill was cad 220 , in my plan I've 1000 (long distance minutes) . Long distance minutes means outside Canada, but Fido long distance minutes just 4-5 specific countries. Why Fido don't change there plan name to long distance minutes to bla ...

Vinit260 by I'm a participant level 1
  • 1252 Views
  • 3 replies
  • 0 likes

Disappointed with service of the FIDO/ROGERS Winback Team

I am really disappointed with the service provided by the Fido/Rogers Winback Team.After moving from Fido, I received a call from the Winback team and they offered me a deal to bring me back to the Rogers/Fido service.I accepted the offer and it has ...

KV_90 by I'm a participant level 3
  • 3329 Views
  • 5 replies
  • 0 likes

Resolved! Change primary account holder

HelloI am not the account holder, it is under the name of another personI want separate bills, and my bill to be under my nameHow can i transfer the account primary holder?