OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here.   Fido XTRA's Clearly Contest (May 11 - 17, 2023) Click...
Refer a friend and each get one month free!
Save together with the Fido Refer a Friend Program. You’ll both get one month free...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Device Balance
Why is my device Balance not available in the mobile app? It used to be under the phone tab but not there anymore. I do not like having to leave the mobile app and go to web account to access this info.
Resolved! Someone hack on my Apple iCloud account and device please help me
Someone hack on my Facebook account and all personal information and personal data please help me and protect myself
Removing add-on value pack
Hello,I would like to remove my Value Pack add on.
Useless long-distance voucher
I don't have a long-distance plan, so I bought a Fido voucher. There's a pin number, but no number to call to enter it. After hours of searching the Fido site and getting frustrating non-answers from customer "service", I've gotten nowhere. Customer ...
Resolved! Wrong Billing 3rd time for a phone suspended.
I have 3 phones from Fido. I suspended two lines for 6 months and agreed to pay the suspension fee which is 7 dollar per month.Every month (this is the 3rd time) Fido is showing the phone is suspended but charging me $84.38 regardless. As soon as tu...
