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Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23525 Views
  • 0 replies
  • 8 likes

Very Rude Customer Service Rep & Broken Promises

Hi Everyone, I just switched to Fido and have not had a great time dealing with customer service - it's off to a bad start. In a nutshell, I've spoken to 3-4 customer service reps over the month, having waited 1-2 hours on hold each time. All of them...

EllieSparrow by I'm a participant level 3
  • 670 Views
  • 2 replies
  • 1 likes

Resolved! Device protection plan

I tried to add device protection plan after y phone purchase, however i tried on same day and while i was on call customer service agent mentioned they are not able to process it. Any idea what's going wrong with it?

Vainhavc by I'm a participant level 1
  • 518 Views
  • 1 replies
  • 0 likes

Resolved! Data Only Plan on my Bring my own Tablet

Can I have data only plan for my tablet? Price ? Any activation fee or any other cost?  I see online Fido Plan for 4GB Data $10 per month , think it is with 2 year contract. I want to have month to month plan.

Sukhmomi by I'm a participant level 3
  • 1109 Views
  • 3 replies
  • 0 likes

Voice Mail

Hello, I understand that FIDO only has 3 or 30 voice mails currently being offered with their plans. 3 voicemails are too few and 30 voicemails are too many. I would like to request a NEW FEATURE for 10 voicemails to added added at ower rate than the...

dm2018 by I'm a participant level 2
  • 681 Views
  • 2 replies
  • 2 likes

Resolved! Porting my mobile number from Fido to another operator

I'd like to port my Fido number to another operator. I'm looking for the date of my 24-month commitment to avoid any penalty. I couldn't find the start - end dates for my commitment. Help would be appreciated. Thanks.Cem

cemucan by I'm a participant level 1
  • 691 Views
  • 1 replies
  • 0 likes