OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here.  Fido XTRA's HelloFresh Contest (August 31 - September 6,...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Phone upgrade
Hi, I went through the process of upgrading my phone on August 15 and I still have not received any emails from Fido. Not even an order confirmation. I know it went through because when I log into my account and click upgrade phone it tells me that m...
15 days satisfaction
I signed up with Fido for two lines. The next day I decided to cancel because the service wasn't great. I got billed $221.26. It was 2 BYOP plans. I did not use anything services. I don't know what to say about that
Resolved! I am out of country
HiI am in india now for past 3 months before I left, I switched off my plan but I said I'll be back in August but due to flight ban its not possible Can you suggest me solution
Incoming call display
Hi there, A few months ago (or maybe longer), I started noticing that my incoming calls from numbers that are not in my contacts were displaying only as "Brit. Columbia", so I can't see the actual number while it's ringing. The number shows up if I g...
Having problem adding a line to my account
Hi, I recently tried to add a line to my account with a basic 250mo plan at 15$/month, but It did not seem to work because I haven't got any confirmation from fido, and it doesn't show up in my account. I then tried a second time, but I still haven't...
