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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Late Order, No Phone during wait.
I've ordered a used, basic S22, last week wednesday. I got the confirmation email yesterday (tuesday) saying the order has been placed. This wouldn't be a big deal if I had a phone during the wait. I don't have one and I need to travel (by car) acros...
Resolved! Have I exceeded my Roaming data charges ?
We were abroad in Europe on a 12 day pilgrimage tour when my husband was warded in a Hungarian hospital for an urgent appendectomy surgery (removal of appendix operation). We had to switch our phones to roaming to enable text messages and calls on my...
poor customer service
my account #XXXXXX is there any one that can find win back team? because fido customer care can not help me. almost every week calling customer service but they are not able to activate my 4th line if someone really works for fido please reply o...
Resolved! Is it possible to add 2 calling ad-ons?
Is it possible to have two add-ons together?I currently have the add-on for 1000mins of International calling to select countries (which does not include US calling). Is it possible to also add Preferred International Rates to my account so that I ca...
Resolved! Scam alert
I received this message this week.it is a Scam. The url address at the bottom looks legitimate.(I removed the dots of the url) Nous, chez Fido, nous apprécions la fidélité de nos clients. On vous offre une récompense de $65: interac fido-recompense...
