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How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Does Canada Wide Calling Still Exist?
None of the current Fido plans (Dec 2024) say "Canada Wide" anymore. Do all Fido plans include Canada Wide calling/minutes by default?
New account cancelled and no shipping update?
I just bought a new phone and plan with Fido on November 28th and made my first account. I went to check on the order status today (Dec 1st) and I see that my account has been cancelled (I did not do this) and there is no tracking update for the phon...
Resolved! How do I setup up my voicemail?
Ive got the Nokia C6 on a pre paid plan with free call display and voicemail, but the booklet it came with and the website doesnt direct me to such a solution.
Resolved! Reach out to customer care
I am trying to reach out to customer care and as per the new system, when you call them, they send a message to you for Ask Jack and won't let you talk to a representative. What is this?I was to upgrade my plan and before that want to make sure the d...
