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Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24313 Views
  • 0 replies
  • 8 likes

Get the new sim

Hello I got the simcart from fido last year and I lost it.now I have the request for getting new one and sending it to my adress.if it is possible for you please inform me. I will pay the cost of it in my new bill.best regards

Avishan by I'm a participant level 2
  • 424 Views
  • 3 replies
  • 0 likes

Double charge for a pretty large payment

I absolutely do NOT want this to be used for my future bills as I need that money right now. I'm pretty annoyed that this even happened and I'm likely cancelling my membership, but I need a refund ASAP. And no I do not want a cheque in my mail. I nee...

Gingerbread1 by I'm a participant level 1
  • 312 Views
  • 1 replies
  • 0 likes

Prepaid balance outstanding

I was one of I presume many Fido clients who had their substantial prepaid balance cancelled, charged $70 for the set-up fee, and subjected to other unfair practices in requiring a switch from prepaid to postpaid.  I have now received a satisfactory ...

PrepaidGuy by I'm a participant level 1
  • 429 Views
  • 1 replies
  • 0 likes