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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
WiFi calls
If I use the WiFi call to make a long distance call, does that mean that will cost me more than the local calls
Scam from Fido
I started my Fido service in July 1 through live chat. The agent who helped me to start the service said there is no activation fee. Now it charges me the activation on my first bill. Am I gettting scam? I called them twice, went to in-person store a...
long distance charges and account suspension
i had really bad experience with recently . i have two lines of fido and i am a loyal customer . i had to go out of country and i asked for temporary account suspension from august 28 to september 28th . i received email on 2nd september that my susp...
200 international LD minutes
Hi Community,I switched to fido from the other provider in the end of December. I got 200 international LD minutes for free when I switched, however it shows $3 for that on my account. I accidentally removed it yesterday.I just found out that it was ...
Cancel device order - back ordered
I would like to cancel my order for a new device. It's been weeks since I ordered it and it never shipped and now I don't need the device anymore. I would like to cancel it before it ships so I don't have to return it. I have already contacted suppor...
