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How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! 0.29GB Over 3.00 GB plan limit
Hello all, Ive not receieve any warning about over usage and today spoke to customer service and was told that nothing they can do until the bill come, 299.00MB* = 3 x 100MB $ 45 * Overage Charges Close Data overage rate $ 15 per 100MB, does this ha...
Still Waiting for Refund Cheque After Five Months
After service being ended in March 2024, it's now been five months since. I had to call to even get the cheque many weeks later - I never even received it after 8 weeks (they said it would take 6-8 weeks). Second call they said they would send it a...
Fido changed my plan price without notification.
I got a promotional plan last Dec and have been paying around 38 dolllars each month ever since. last month, they charged me 44 dollars. Online chat agent told me there was a price increase for everyone and confirmed that there has been notification ...
Resolved! FIDO does hard check credit score without customer consent
Hello everyone, FIDO DOES HARD CHECK INQUIARY IN YOUR CREDIT SCORE WITHOUT CONSENT - BE FULLY AWARE OF THIS. Let explain my story: On Tuesday Nov 12, 2024 I received a promotional phone call from FIDO, they offered me a deal, so I decided to tak...
Resolved! Fido has checked my credit score without authorization
There is a hard inquiry in my credit account from Fido solution! Fido has checked my credit score without authorization. It has been around 2 months that I have been struggling with customer service! They promised that it would be removed from my cre...
