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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23544 Views
  • 0 replies
  • 8 likes

Leaving Fido after 25 years

Just a note to let Fido know that after having been a loyal customer for over 25 years and having never missed a payment I have ended my relationship with Fido and you have lost a long time loyal customer. Fido calls it self a discount company but ch...

MBlackbird by I'm a participant level 1
  • 214 Views
  • 1 replies
  • 1 likes

Return refund cheque with additional charge!!!

I reached out to Fido customer service on January 18th to request a refund cheque for CAD 21.88 and finally received it on January 24th. so I immediately deposited the cheque into my bank account. However, yesterday I was unexpectedly charged by Roge...

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neckchi by I'm a participant level 2
  • 220 Views
  • 2 replies
  • 0 likes

Account close

My Fido account closed without my permission, Fido store us not helping and no customer support give me good response, I am not able to connect with Internet no any other option to connect with family or friends, very very bad service.

RAVIKUMAR0 by I'm a participant level 2
  • 149 Views
  • 1 replies
  • 0 likes

Resolved! Account cancel

My Fido no. is cancel without my permission without any bill pay I don't know no one help me, I am going Fido store she/he not solve and no good response from Fido customer support I have no other connection to call friend, family no Internet connect...

RAVIKUMAR0 by I'm a participant level 2
  • 230 Views
  • 1 replies
  • 0 likes