How do I setup up my voicemail?

How do I setup up my voicemail?

How do I setup up my voicemail?

SOLVED
voicemailplz
I'm a Participant Level 1

How do I setup up my voicemail?

Ive got the Nokia C6 on a pre paid plan with free call display and voicemail, but the booklet it came with and the website doesnt direct me to such a solution.

 

Accepted Solution

Re: How do I setup up my voicemail?

Solved by Fido Employee fidoOlivier

Hey everyone!

 

       Although this thread is quite old, I'd like to add a little update since I came across it. Fido`s voicemail retrieval number has changed  in the past years. If you find yourselves unable to retrieve your voicemail when you are already subscribe to a voicemail option then I recommend to follow the steps bellow to make sure that your voicemail number is correct & to set it up if needed.

 Please proceed as indicated: 

  • iPhone: Dial *5005*86*+16478396178# (may not work on all iPhone models).
    • This is for customers without IPhone Visual Voicemail
  • Android: Go to Phone Icon > option for extraSettings > Call Settings > Voicemail Settings > Voicemail Number and input +14168216549
  • Wireless Home Phone (WHP): Dial *983*866*(Voicemail Retrieval Number)# from the home phone handset.

 

 Hope this helps!

View solution in context
12 REPLIES 12
siri01
I'm a Participant Level 1

Hi 

I am trying to setup my VM on Fido but it asks me to enter my 10digit mobile no to retrieve messages when i press 1 and then says thats incorrect.

 

I am from NS if there is anything different that we have to do. Please let me know as this is becoming really frustrating now.

 

Thanks,

siri

Hey @siri01! Welcome to the community. Smiley

 

I can understand your frustration there. To help, I've moved your post in this thread, where you can find very useful information. You can also check out our dedicated page for that here.

 

Let us know if this helps. Smiley



silentbuddha
I'm Qualified Level 1

to access your voicemail for the first time, you shold hold down the 1 key until you see something like 'dialing voicemail...' on your screen...the system will guide you through the initial setup...

 

let us know Smiley

tluvu
I'm a Participant Level 1

Hi, I have Fido pay as you go, I try to set up my voice mail..it doens't work. Press 1 for a few second, it said voicemail number is invalid. I wonder, can I set up or not? When I call my #, it won't take me to voice mail. Help please...thank you

FidoJudhy
Former Moderator

Hello everyone!

If you are experiencing issues with your voicemail (call not going through when holding "1"), it is most likely related to your retrieval number being incorrect. For more information on where to find the voicemail retrieval number within your handset, I will have to refer you to your user guides here:

http://www.fido.ca/web/content/phonewarranty/phone_userguides

To know what your retrieval number is, you can click here:

http://forums.fido.ca/t5/forums/forumtopicpage/board-id/Other_mobile_phones/message-id/889/highlight...

And finally, for more information on the voicemail service and how it works, you can click on the following links:

Monthly: http://www.fido.ca/web/content/addon/post_vm
Prepaid: http://www.fido.ca/web/content/addon/pre_voice_messaging

I hope this helps! Very_Happy


Knicolay
I'm a Participant Level 1

I am pressing the 1 and nothing is happening.

Also, your retrieval number link is inactive, not working.

I switched from Bell due to high cost of service but I am seeing that you get what you pay for.

 

Can someone help?

thx

FidoStephane
Community Specialist

Here you go;

 

Province

Retrieval Number

Deposit Number

Before February 16, 2009

As of February 16, 2009

As of December 9, 2009

Before February 16, 2009

As of February 16, 2009

As of December 9, 2009

Alberta, Saskatchewan, Manitoba

+1 403 714-1123

+1 403 401-2089

+1 403 401-2089

+1 403 612-0982

+1 403 401-2087

+1 403 401-2087

British Columbia

+1 604 618-1123

+1 778 317-5607

+1 778 317-5607

+1 604 505-0448

+1 778 317-5602

+1 778 317-5602

Quebec, Maritimes, Ottawa

+1 514 992-1123

+1 514 583-8210

+1 514 583-8210

+1 514 827-5246

+1 514 583-8205

+1 514 583-8205

Ontario (except Ottawa)

+1 416 822-1123

+1 647 839-6134

+1 647 997-1131

+1 647 241-3492

+1 647 839-6131

+1 647 997-1130

Visual Voicemail Retrieval/Deposit Numbers (VMR / VMD) 

Province

Retrieval Number

Deposit Number

All

+1 647 839-6178

+1 647 839-6148



Hey everyone!

 

       Although this thread is quite old, I'd like to add a little update since I came across it. Fido`s voicemail retrieval number has changed  in the past years. If you find yourselves unable to retrieve your voicemail when you are already subscribe to a voicemail option then I recommend to follow the steps bellow to make sure that your voicemail number is correct & to set it up if needed.

 Please proceed as indicated: 

  • iPhone: Dial *5005*86*+16478396178# (may not work on all iPhone models).
    • This is for customers without IPhone Visual Voicemail
  • Android: Go to Phone Icon > option for extraSettings > Call Settings > Voicemail Settings > Voicemail Number and input +14168216549
  • Wireless Home Phone (WHP): Dial *983*866*(Voicemail Retrieval Number)# from the home phone handset.

 

 Hope this helps!



Murphy
I'm a Participant Level 2

I just bought this Samsung Galaxy Q on Monday, Jan 2, until now I can't set up my voice mail. i followed the intruction to press 1 key and hold, it show  the word, "messages", then "call ended". No There's no prompting to enter password.

Paolo
I'm an Expert Level 2

did it ask you to enter a number? what number did you enter?
Mapleleaf67
I'm a Participant Level 1

I checked the posts about setting up my voice mail and held the #key down punched in the access code and recd the message that there is no more room for more messages!! Now am wondering how to delete these messages and continue using the voicemail 

will appreciate help thanks and a wonderful start  to the NewYear to everyone

Hey Mapleleaf67!

You may delete messages by first listening to them and the press 77 while the message is playing or 7 if the message is over.